Refund & Cancellation Policy
How refund responsibility differs between DigitalOnfront's own services and transactions with independent directory vendors.
Last updated: 28 September 2026
DigitalOnfront services and training
Refund, cancellation and rescheduling rights for DigitalOnfront's own paid digital-marketing, website or training services depend on the applicable written proposal, order, invoice, course terms and mandatory consumer law. Before payment, customers should review the written scope, start date, deliverables and any stated cancellation conditions.
Directory vendor transactions
Customers contract with independent vendors directly. Unless DigitalOnfront expressly processes the transaction, the vendor—not DigitalOnfront—is responsible for the vendor's price, cancellation, refund, workmanship, warranty and service-delivery terms.
Statutory rights
Nothing in this policy limits a mandatory refund, cancellation or consumer right that applies under law.
How to request a review
For a payment made directly to DigitalOnfront, contact info@digitalonfront.com with the invoice/order reference and reason for the request. We will review the request against the applicable written terms and legal requirements.