This policy outlines the conditions under which you can cancel an order, return purchased goods, and receive a refund from DigitalOnfront™ (the “Company”).
- Definitions
- Company: DigitalOnfront™, located at H NO-222 E-403, 4TH FLOOR, SWASTIK KUNJ, Kakrola Village, Dwarka Sector 16B, Delhi-110078, India.
- Goods: Items offered for sale on the DigitalOnfront™ website.
- Order: Your request to purchase Goods from the Company.
- Service: Online training courses and consulting services provided by DigitalOnfront™.
- Website: DigitalOnfront™, accessible from https://digitalonfront.com/.
- You: The individual accessing or using the Service.
- Order Cancellation Rights
You have the right to cancel your Order within 7 days from the date you receive the Goods or when a third party, designated by you but not the carrier, takes possession of the Goods.
To cancel your order, please contact us:
- Email: info@digitalonfront.com
- Website: Contact Us page (https://digitalonfront.com/contact)
- Phone: +9717875710
- Conditions for Returns and Refunds
For Goods to be eligible for a return and refund:
- You must request a refund within 7 days of receiving the Goods.
- The Goods must be purchased within the last 7 days.
The following Goods cannot be returned:
- Items made to your specifications or personalized.
- Items that deteriorate quickly or are past their expiration date.
- Items unsealed after delivery and unsuitable for return due to health or hygiene reasons.
- Items inseparably mixed with other items after delivery.
- Refund Policy
- Sale Items: Discounted items are not eligible for refunds. All other regularly priced items can be refunded.
- Service Cancellation: You cannot exchange services or courses provided by the Company.
- Refund Processing: Refunds will be issued after an internal audit to verify quality and work completed, followed by a discussion with you.
- Proof of Purchase: Please retain your receipt or proof of purchase.
- Refund Timeline: We will process your refund within 14 days of receiving the returned Goods and confirming they meet the return conditions. The refund will be issued using the original payment method without any additional fees.
- Returning Goods
- You are responsible for the cost and risk of returning Goods.
- Goods should be returned to the address provided by DigitalOnfront™.
- We cannot be held responsible for lost or damaged items during return shipment. We recommend using an insured and trackable mail service.
- Gifts
If the Goods were marked as a gift and shipped directly to you, you will receive a gift certificate equivalent to the value of the returned item. If the Goods were not marked as a gift, the refund will be issued to the gift giver.
- Contact Us
For any questions about our Return, Refund, and Cancellation Policy, please contact us:
- Email: info@digitalonfront.com
- Website: Contact Us page (https://digitalonfront.com/contact)
- Phone: +9717875710
Please note: This policy is subject to change without prior notice.
By using the DigitalOnfront™ website and services, you agree to this Return, Refund, and Cancellation Policy.